Understand. Assess. Authorize.
The service team
Get to know the people behind RELAY. Good work begins with people who listen, explain the next step and keep the details connected.
RECORD 01
people
Service coordinator
Owen Clark
Owen gathers appliance details and plans the first visit around the diagnostic scope, access and the questions the customer wants answered.
Meet Owen ClarkRECORD 02
people
Appliance technician
Priya Lane
Priya records findings clearly and discusses the proposed repair and parts requirements before additional work is authorized.
RECORD 03
people
Parts and scheduling coordinator
Ben Torres
Ben connects the written repair estimate to parts availability and the proposed follow-up arrangement.