Understand. Assess. Authorize.
Understanding the estimate
Keep assessment and repair decisions clear.
RECORD 01
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Before you begin
The diagnostic visit and a proposed repair are separate parts of the service discussion.
RECORD 02
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The practical details
The written estimate lists the proposed work, parts and any follow-up visit before authorization is requested.
RECORD 03
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The next step
Ask how parts availability, changes to scope and payment arrangements affect the proposal before you agree.