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A very good day, planned

The pet people

Get to know the people behind PIPPIN. Good work begins with people who listen, explain the next step and keep the details connected.

A collie looking toward the camera outdoors

CARE PASSPORT 01

Illustrative portrait for Mila Hart

Founder & care lead

Mila Hart

Mila plans each introduction around the pet’s normal day. She coordinates the care notes and gives families a consistent person to speak with before a first visit.

Meet Mila Hart

CARE PASSPORT 02

Grooming lead

Jamie Flores

Jamie discusses coat condition, handling preferences and the proposed finish before a grooming visit is confirmed.

CARE PASSPORT 03

Stay coordinator

Rowan Miles

Rowan keeps feeding, arrival and collection notes together, so a stay has a clear beginning, routine and handover.

THE NEXT CONVERSATION

Their next
good day starts here.

Plan your pet’s visit