A very good day, planned
How we work
We begin with a meet-and-greet, not a one-size-fits-all booking. Tell us about the routines, handling preferences and practical details that help your pet settle in. We confirm suitability and the care plan before accepting a stay.
CARE PASSPORT 01
Their everyday routine
Meet the real character
Share your pet’s usual routine and arrange an introductory conversation.
CARE PASSPORT 02
A comfortable introduction
Make a familiar plan
Agree handling, feeding, rest, collection and any requirements before confirming the visit.
CARE PASSPORT 03
Care notes to take home
Keep the handover simple
Bring the agreed belongings and care notes. We review the visit with you at collection.