From the workshop
The Torque
approach.
Vehicle servicing and repair with a clear conversation about the concern, the options, and the proposed work.
WORKSHOP RECORD
Vehicle & concern
Tell us the symptoms
Tell us about the vehicle and what you have noticed. We explain the findings and proposed work before you decide.
Share the vehicle details and what has changed.
WORKSHOP RECORD
Inspection scope
Review the findings
Discuss the diagnosis and proposed work.
Start with the symptoms and work through the findings before a repair is agreed.
WORKSHOP RECORD
Work authorization
Agree the repair
Confirm the scope and scheduling.
Review concerns with the way your vehicle feels, stops, or handles.