A considered visit
From first note
to final handover.
A clear sequence for the service or project you are considering.
CHAPTER 01
Begin with the hearth
Tell us about the appliance, the property and the reason for the visit.
CHAPTER 02
Define the work
Clarify the scope, access, fee and any limitations before confirming the arrangement.
CHAPTER 03
Prepare the space
Follow the agreed preparation instructions and make room for the visit.
CHAPTER 04
Keep the next steps clear
Review the written record, recommended follow-up and relevant product or care information.
CARE STARTS WITH A CONVERSATION
Make room
for warmth.
Tell us about the hearth, the property and the care you are considering.
Arrange a conversation