The seasonal visit
Care, before
the colder days.
A practical preparation note for the hearth and the working space around it.
01
Let the appliance cool
Confirm the preparation instructions for the actual visit. Do not light the appliance before the agreed service.
02
Make space to work
Clear the hearth and discuss the access route, coverings and practical arrangements before the visit.
03
Keep the documents close
Appliance information, previous service notes and changes you have noticed help frame the conversation.
04
Know when to stop
Do not use an appliance you suspect is unsafe. Seek the appropriate professional or emergency assistance for an immediate concern; this demo provides no emergency response.
CARE STARTS WITH A CONVERSATION
Make room
for warmth.
Tell us about the hearth, the property and the care you are considering.
Arrange a conversation