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Around the hearth

A few useful
questions.

Clear answers before the seasonal visit or the next installation conversation.

ASK BEFORE THE SEASON

Tell us about the appliance, property and the reason for the visit. The actual scope and preparation are confirmed before the appointment.

Let the appliance cool, clear the agreed working area and follow the instructions provided for the actual visit. Keep relevant appliance documents available.

No. Installation planning and the complete installed scope are different. A real proposal should identify selected materials, work, exclusions and the actual price.

No. The written record concerns the agreed scope and the conditions at the visit. Recommended further work should be discussed separately.

Do not use an appliance you suspect is unsafe. Seek appropriate professional or local emergency assistance. This demonstration provides no emergency response service.

No. The public demonstration sends no message or booking. On an operating website, scope, preparation and timing would be confirmed separately.

CARE STARTS WITH A CONVERSATION

Make room
for warmth.

Tell us about the hearth, the property and the care you are considering.

Arrange a conversation