Hearth care 03
Stove installation planning.
Discuss the appliance, property and installation requirements before a detailed project proposal is prepared.
Begin with
the whole room.
Appliance choice belongs alongside the property, flue arrangement and applicable installation requirements. The planning conversation does not establish suitability on its own.
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Discuss the hearth
01
Tell us about the appliance
Have the appliance details and relevant documents available. Describe what you have noticed and the service being considered.
02
Agree the preparation
Let the appliance cool and confirm access and the working area. Follow the instructions agreed for the actual visit.
03
Understand the handover
Keep the written scope, observations and any recommended next steps together. A routine service does not guarantee future operation.
CARE STARTS WITH A CONVERSATION
Make room
for warmth.
Tell us about the hearth, the property and the care you are considering.
Arrange a conversation