Care at your pace
Patient privacy information
Information about the practice’s handling of patient information.
Your information, considered
Patient conversations and care information are handled separately from general website enquiries. Use the appointment form for contact details and a brief reason for your visit; clinical records belong in the practice’s agreed care channels.
A clear point of contact
Sofia Rivera coordinates privacy enquiries at the practice. Ask for the patient-information contact when you telephone or email, and we will explain the appropriate way to continue the conversation.
Questions about your records
You can ask how information is used or request a discussion about a record. We confirm identity through the agreed channel before discussing patient details. The practice explains its care-specific privacy arrangements before treatment.