When a door stops
PAUSE THE
MOVEMENT.
THRESHOLD · PORTLAND
A damaged or unresponsive door needs an appropriate professional assessment. This fictional demo is not an emergency response service.
01
Keep the area clear
Keep people and pets away from a damaged or moving door. Do not force a door that is off its track.
02
Leave tensioned parts alone
Do not attempt to adjust springs or cables. Tell a qualified service provider what you have observed from a safe position.
03
Explain what changed
Describe the movement, sound or visible damage without operating an unsafe door to reproduce the issue.
04
Arrange the right help
Use a real qualified local provider for an urgent situation. The telephone number and enquiry form in this demonstration are fictional.