Your first conversation
Bring your day.
Bring the questions.
A practical guide to the enquiry, the appointment and the appropriate information channel.
01
Describe the general question
Tell the coordinator what you want to understand about an appointment, without clinical reports or confidential records.
02
Confirm the visit
Clarify the actual appointment, fee, visit length and any requested preparation. Discuss communication preferences in advance.
03
Understand the assessment
The practitioner explains the appropriate assessment and the relevant findings or proposed options.
04
Keep the next step clear
Confirm follow-up, device or support arrangements separately. The public demonstration makes no appointments or clinical recommendations.
Start with
a listening situation.
A PLACE TO START THE CONVERSATION
The sounds at home
Note the conversations, television, telephone or household situations you would like to discuss. This is preparation for a professional conversation, not a hearing assessment.
Prepare your listening conversationA PLACE TO START THE CONVERSATION
People around a table
Gather the group situations that matter to you, such as time with family, a meeting or dinner with friends. Tell the practitioner what you would like to understand.
Prepare your listening conversationA PLACE TO START THE CONVERSATION
The places in your day
Describe the public, work or outdoor settings you want to discuss. The practitioner explains the appropriate assessment and any options relevant to your circumstances.
Prepare your listening conversationMake room
for listening.
Ask about an appointment, communication preferences or what to expect at the first conversation.
Talk to the practice