Room to begin
Before your first session
You do not need to have every answer before reaching out.
Make a little room
Choose a time when you can arrive without rushing. You are welcome to note questions about the practice or the session arrangements; there is no requirement to prepare a polished account of your circumstances.
For online appointments
Discuss the practical setup with the coordinator before the first appointment, including a private location and the agreed connection arrangements.
Changing a visit
Contact the coordinator at least 24 hours before an appointment you need to change. The booking confirmation explains the arrangements for late changes and reserved session time.