The everyday matters
A guide for families
Bring the right people into the conversation.
A FAMILIAR POINT OF CONTACT
Before you begin
Begin with the preferences and consent of the person receiving support. Discuss who should join a planning conversation.
The practical details
Write down the practical tasks and times you are considering. The coordinator explains the scope of non-medical support before any visit is agreed.
The next step
Agree who can receive routine updates and how changes will be discussed. Do not send care records through the general enquiry form.