Hair. People. Point of view.
Salon appointment policies
Clear arrangements help everyone plan their time.
Confirming your visit
The guest coordinator confirms the stylist, service, expected appointment length and starting fee before the visit is booked. A request through the website is the start of that conversation.
Changing an appointment
Please give at least 24 hours’ notice when changing a visit. Any deposit or late-change arrangement is explained in the booking confirmation before the appointment is agreed.
Questions about the service
Speak to your stylist or the guest coordinator if you want to change the service brief or discuss the finished appointment. We review the original consultation and agree the appropriate next conversation.