The care conversation
Listen. Understand.
Discuss the next step.
A practical guide to the conversation, the visit and the information that belongs in the appropriate intake process.
01
Listen
02
Assess
03
Discuss
01
Before you arrive
Confirm the appointment and any requested preparation. Keep clinical documents out of the general website form.
02
At the assessment
The practitioner explains the assessment and discusses the relevant information with you. Ask about anything you do not understand.
03
After the conversation
Understand the proposed next steps, fees and arrangements before deciding whether to proceed. No treatment outcome is promised by this demonstration.
Start with
your everyday.
Tell us what you would like to understand about a visit. Keep clinical records and confidential information out of a general enquiry.
Ask about a visit