Conversation maps
A conversation
has a setting.
An illustrative communication journey records the questions a family might prepare and the steps of arranging an initial conversation. It does not represent a therapy outcome.
ILLUSTRATIVE PREPARATION · NO THERAPY RESULT
At home.
At the table.
With other people.
The fictional family writes down the situations they would like to discuss and asks who should attend the first appointment. The map records questions, people and practical preparation.
The situation
Describe the everyday context without interpreting it as an assessment.
The people
Discuss the person’s priorities and who should be involved.
The next hello
Confirm the appointment and the appropriate intake channel.

A little hello.
A place to begin.
Ask about the first conversation, who should attend or the practical details of a visit.
Say hello to UTTER