Before the first task
SIDENOTE / WORKING DESK
The task list
before the task.
Begin with the work you want to discuss, its purpose and the decisions that remain with the actual business owner.
NOTE 01
The task and purpose
Write the general task, intended deliverable and practical reason for the work.
NOTE 02
The decision owner
Identify who supplies information, approves the work and makes any business decision.
NOTE 03
The agreed rhythm
Confirm hours, deadlines, updates and any required approval points in the actual scope.
NOTE 04
The handover record
Keep the agreed deliverables, records, access review and next-step arrangements connected.
NEXT NOTE / A USEFUL START
The useful work.
A defined place.
Tell the desk about the general tasks, deadlines and approvals you want to discuss. Passwords and confidential records belong in a separately agreed appropriate channel.
Start a support brief