Listening note 02
A comfortable appointment
Ask about communication preferences, support-person arrangements and the visit environment before attending.
Ask about communication
Discuss communication preferences, a support person or practical visit arrangements with the coordinator.
Confirm the appointment
Check the actual time, visit length, fee and any preparation requested by the practice.
Keep room for questions
The practitioner explains the relevant assessment and any proposed next steps. Ask about anything that needs clarification.
All listening journal notesMake room
for listening.
Ask about an appointment, communication preferences or what to expect at the first conversation.
Talk to the practice