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The removal conversation

BEFORE THE RESET,
THE RIGHT QUESTIONS.

A removal service begins with the existing product and the actual appointment scope.

NOTE 01

The current finish

Tell the studio which product or finish is present, if known, and what you would like to discuss next.

NOTE 02

The appointment

The technician explains the appropriate service, duration, products and actual fee before proceeding.

NOTE 03

The instructions

Use the actual provider’s product and care instructions. A general website note is not a removal tutorial or personal suitability assessment.

THE NEXT APPOINTMENT CONVERSATION

A LITTLE TIME
FOR THE DETAILS.

Tell the studio about the service, current finish and color direction you would like to discuss.

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